November 2009
Library survey results
Database trials
Research Repository News
Library information
Hours
Feedback
Subscribing or cancelling your subscription to libnews
1. Library survey results
For those who missed the Vice-Chancellor's email of 4 November,
please read her assessment of the Library's 2009 survey:
'The Council of Australian Libraries has a regular survey tool that
allows universities to benchmark their performance against other
universities and previous years. The results of the latest survey for
RMIT, conducted in August 2009, indicate improvements across all
variables since 2006. Most important it shows high degrees of
satisfaction with library staff and the service they provide. The
results in relation to staff service and performance place RMIT Library
in the top quartile of results, well above the median performance.
'It is important to congratulate all the Library staff and to recognise
the improvements they have made over the last three years. On a scale
of 7, Library staff rated strongly on a range of items including library
staff treat me fairly and without discrimination (6.31), library staff
are approachable and friendly (6.14), library staff provide accurate
answers to my enquiries (6.07), library staff are readily available to
assist me (5.93), and face to face enquiry services meet my needs
(5.87).
'The areas that need improvement relate to our facilities, specifically
the availability of computers and finding a place in the Library to
study. There are improvements in responses on the availability of
electronic resources and material on the shelves, though there remains a
need for more investment in these areas as well.
'The Library is a critical support for students and staff. It is
really pleasing to see an overall score on this survey of 77.7% (what
might be called a distinction grade), significantly above the 2006
results. With further investment in facilities and resources there is
no doubt that a much stronger result could be achieved next time.'
2. Database trials - last few days of ARTStor Trial!
ARTStor trial ends 14 November!
To try out our trial databases and provide feedback, please go to
http://www.rmit.edu.au/library/trials.
3. Research Repository News
The RMIT Research Repository is an online open access database
containing detailed records and electronic full text of peer-reviewed
published articles, conference papers, books and book chapters. The
repository aims to provide worldwide access to RMIT University staff
research outputs.
See the RMIT Research Repository at: http://researchbank.rmit.edu.au/
Don't see your research publications in the RMIT Research Repository?
Then make sure you include them in the annual Higher Education Research
Data Collection (HERDC) process. All publications submitted for HERDC
are automatically included in the RMIT Research Repository.
Like to give your research publications maximum exposure? Send your
accepted manuscripts to Digital Repository staff at:
repository@rmit.edu.au and we can freely distribute your research to
the world.
[Source: Keely Chapman, Digital Repository Librarian]
4. Library information
Our website contains a wealth of information about what the Library
offers you, as well as providing direct access to over 400 electronic
databases consisting of indexes, abstracts and full-text journals on a
24/7 basis. Get to know our website so you can make the most of
resources available: www.rmit.edu.au/library
5. Hours
To find out the opening hours for your Library site, visit
http://www.rmit.edu.au/library/hours
6. Feedback
Your feedback is always welcome. We use feedback to monitor our current
activities and to plan improvements. Have your say:
feedback.library@rmit.edu.au
7. Subscribing or cancelling your subscription to LibNews
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newsletter please encourage them to subscribe. You can subscribe or
cancel your subscription at: www.rmit.edu.au/library/libnews
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